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support: 0870 7201690
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HELP-DESK TECHNICAL SUPPORT:

If you do not find the support you require in the Green ISP Control Panel when you are logged into your account, or you cannot login for whatever reason, then please use our eTicketing Support System below and we will try to respond within 8 hours (usually sooner).

Alternatively call our "National Rate" telephone number for customer services and account support on : 0870 720 1690. Calls are charged at National Rate and are open from 9:30am to 5:00pm Monday to Friday.

- eTicketing Support System -
- eTicketing Support System -
- eTicketing Support System -


Thanks.

CUSTOMER INFORMATION:

Note:
Please keep your Personal details, including contact e-mail address and other details up to date in your Control Panel, so we can contact you in the future about service upgrades and additions.

Also please let us know of any change in your Payment details etc so as to help reduce any complications in the future. (*DO NOT E-MAIL BANK DETAILS FOR YOUR SECURITY)


OTHER HELP AND GUIDES:


HELP UNDERSTANDING aDSL BROADBAND
(all platforms)

APPLE MAC USERS CLICK HERE F
OR HELP
(DIAL-UP)

HELP W ITH "SETTING UP" aDSL BROADBAND EQUIPMENT
Dial-Up AND E-MAIL SETTINGS HERE TOO

(the SERVICES and HELP area contains set-up info for dial-up, ADSL and E-MAIL)


Frequently Asked Questions here.

 

System Status:
NETWORK & SYSTEM STATUS:
SYSTEM UPTIME:
Between June 1st 2014 and June 2nd 2015 the network and systems were available to the Internet for 99.8% of the year (according to our internal network monitoring process) .1% up on last year 2013/14
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Green ISP is a Non Profit Making Organization. Limited by Guarantee in England & Wales No:04817314