Terms and Conditions
By registering for the Internet service you agree to the following terms and conditions laid down for use of the Internet service.
In order to enable ("The ISP") to provide its service on such
favourable terms, you are required to provide the preceding as part of
the sign up process. This data, and any subsequent data requested, may
be used by The ISP solely for the purposes of management of your account
and provision of Internet access to you. It may also be used by The ISP
and other subsidiaries of The ISP from time to time for the purposes
of promoting its own and third party services and goods to you by way
of on-screen advertisements and offers. These advertisements will be
based on the information that you have supplied to us and will relate
to areas in which we think you will be interested. However, except as
specified above, The ISP will not pass on your personal details to any
third party without your consent.
A. A monthly subscription fee will be payable by Credit Card/Debit Card for the chosen service or services at the published rates.
B. The User will access the service using the provided number and must be used only from the number specified by the customer.
C. The level of the service will be determined according to the ISP.
D. Uploads to the User's webspace will be limited to the published levels.
E. The ISP will not permit FTP access to the User's web site from outside of its network. Most direct SMTP connections from outside of the ISP's network will also be barred.
F. A telephone support line will be available during the stated hours for the provision of basic technical assistance. This service will be charged at published levels.
G. Unless otherwise stated, the service will automatically terminate the connection after a 10-minute inactivity period.
H. Unless otherwise stated, the service will automatically terminate after TWO hours of continuous use. You can redial to reconnect.
I. UNLESS OTHERWISE STATED, the services are for residential use only and may be operated only from a domestic residence. OPERATING NON- BUSINESS SERVICES FOR COMMERCIAL USE IS EXPRESSLY FORBIDDEN. BUSINESS SERVICES ARE CLEARLY HIGHLIGHTED AND ARE DESIGNED WITH BUSINESS USERS IN MIND.
J. Emails from all terminated accounts will be completely purged after 30 days. The email address will then become available to the wider subscribers database.
K. FAIR USE POLICY. The ISP operates a Fair Usage Policy, which restricts
each service type to a maximum number of hours each month. Usage restrictions
are specified in the product description.
Please note these conditions:
a) USERS WILL NOT BE ABLE TO EXCEED THE MONTHLY LIMITATIONS.
1. USE OF SERVICE
1. USE OF SERVICE
1.1 You may only use the Service for lawful purposes; in particular you may not use the Service
a. to transmit defamatory, offensive or abusive material or material
of an obscene or menacing character; or
1.2 The Service is to be used by a single PC only. You may not sell on or sublet the Service. You agree to inform us of any change of address or telephone number supplied on registration.
1.3 You agree not to disclose your password to any other person. If it becomes known, you will inform the Helpdesk immediately. The Helpdesk may require you to change your password where it considers necessary.
1.4 You acknowledge that the ISP is unable to exercise control over the content of material transmitted or received using the Service.
1.5 You may not use the Service to transmit
a. any material (including viruses) which is likely to cause harm to
the ISP’s or anyone else's computer systems.
1.6 You may not use more than 2 MB of capacity for E-mail, and we shall not hold E-mail on your behalf above this level.
1.7 You acknowledge that if for any reason you do not access your E-mail account for a period of 60 days or longer, the ISP reserves the right to terminate your E-mail account, delete all information stored on it and delete your web space without notice to you. In this event, the ISP will have no liability to you for the loss of any data.
1.8 You should not retain information of value to you which can only be accessed using the Service, or rely on the Service for transmitting information of value to you.
1.9 You agree to fully indemnify and to hold the ISP indemnified from and against any claim brought by a third party resulting from the use of the Service and in respect of all losses, costs, actions, claims, expenses or liabilities whatsoever suffered or incurred directly by the ISP in consequence of your breach or non-observance of these terms.
2. SERVICE AVAILABILITY
2.1 The ISP reserves the right at its discretion to refuse to
a. accept your registration or
2.2 The ISP may restrict access to certain types of information brought to its attention which may cause offence to other users of the Service.
3.1 Either party may terminate the Service on one month's notice.
3.2 The ISP may terminate the Service immediately
a. if it has reason to believe that you are not using the Service in
accordance with these terms; or
4.1 The ISP shall provide the Service using reasonable care and skill.
4.2 The ISP endeavours to provide a Service which is available at all times, but it cannot warrant the availability due to factors beyond its control.
4.3 The ISP gives no warranty as to the quality of or accuracy of information received using the Service.
5.1 In order to obtain access to the Internet, we shall provide you with the necessary configuration information, and an optional software configuration file for a PC subject to the Software licence set out below.
6. SOFTWARE LICENCE
6.1 The ISP and its suppliers individually own the elements of the Software
7.1 You may:
ONLY USE THE SOFTWARE AND DOCUMENTATION WITH THE INTERNET ACCESS SERVICE INITIALLY OFFERED BY THE ISP IN CONJUNCTION WITH THE DISTRIBUTION OF THE SOFTWARE AND DOCUMENTATION AND (II) IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. NO RIGHT OR LICENSE IS GRANTED TO USE THE SOFTWARE OR DOCUMENTATION WITH ANY OTHER INTERNET ACCESS OR INTERNET ACCESS SERVICE.
7.2 You may not:
a. distribute copies of the Software or its documentation to others;
The Software licence will terminate automatically if you fail to comply with the license conditions above or the Service is terminated. Upon termination of the license you must destroy all copies of the Software and documentation.
8.1 The ISP will be entitled to terminate a Contract immediately:
a) if the ISP discovers that the User or any Co-User has been creating,
downloading or uploading any of the material specified in Condition 1.1
or if the User has been in breach of any of these Conditions or any law,
code or regulation applicable to the Internet or users; or
8.2 The User may terminate a Contract by discontinuing use of the Services.
8.3 In the event of termination by the ISP of a Contract the ISP may retain all payments made hereunder and may deny the User access via the Services to any material or data stored on the Internet. The User shall within 7 days of termination remove from the User's equipment the Software and the ISP's material.
9.1 You shall be liable to pay a monthly subscription fee for use of this service, as set out by the ISP
9.2 Unless otherwise stated, charges are exclusive of Value Added Tax and any other taxes applicable from time to time, which you shall pay.
10. LIMITATION OF LIABILITY
10.1 The ISP accepts no liability in contract, tort or otherwise including negligence for:
a. inability to gain access to the Service as a result of routine or
emergency maintenance on the system or excessive demand for the Service;
11. FORCE MAJEURE
Neither party shall be liable to the other, for any loss or damage which may be suffered by the other party due to any cause beyond the first party's reasonable control including without limitation any power failure and the actions of other internet service providers and users.
Any notices shall, unless otherwise expressly stated, be in writing and shall be given by sending the same by E-mail, first class post or facsimile transmission to the other party's address as may be designated in writing from time to time. Any notice sent by first class post shall be deemed (in the absence of evidence of earlier receipt) to have been delivered two days after its despatch. Any notice given by E-mail or facsimile transmission shall be deemed to have been delivered on the next working day following transmission.
13.1 You may not assign or delegate all or any of your rights and obligations without The ISP's prior written consent such consent not to be unreasonably withheld.
13.2 The ISP shall have the right to assign or transfer all or any of its rights and obligations to an associated company of the ISP or other person on notice.
14. NO WAIVER
Failure by either party to exercise or enforce any right conferred shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement thereof or of any other right on any later occasion.
15. VARIATION OF TERMS
The ISP reserves the right to vary these terms from time to time on giving you notice. You shall be deemed to have accepted the changes if you continue to use the Service after a period of two weeks from the delivery of the notice.
The provision of the Service shall be governed by English law
17. ACCESS POLICY
We recognise the wishes of our Networks' to be able to access as wide a range of communications and information on the Internet as possible and do not wish to restrict that access. However, we will not knowingly permit the transmission of or access to material that is deemed illegal by the UK authorities.
In view of the vast flow of information transmitted by an Internet Service Provider each day, it is not technically possible nor economically feasible to monitor all materials that pass through its system. We believe that the onus for ensuring that material presented on the Internet is legal rests with the original content provider, and we will not limit access to material unless notified by the authorities that it is illegal.
Co-ordination of these matters with the authorities in the UK is handled by the Internet Watch Foundation (IWF), a body supported by UK Internet Service Providers, the Department of Trade and Industry and Police Authorities. If particular information is deemed to be illegal by the authorities the IWF will advise Internet Service Providers such as ourselves accordingly, and we will take steps to prevent access to it.
If you feel that the contents of any site may breach the UK law, you should contact the Internet Watch Foundation hotline and draw their attention to it. Details can be found at http://www.internetwatch.org.uk/hotline.
We would remind you that our Terms and Conditions of supply for the ISP service prohibit you from using the service to transmit defamatory, offensive or abusive material or material of an obscene or menacing character. It may also be illegal for you to receive such information.
18. ACCESS FOR CHILDREN
You should note that there may be material accessible via the Internet which is unsuitable for children.
Where children may be users, we suggest: -
You do not allow unsupervised access and keep your password to yourself.
19. WEB SPACE
This section contains a few simple rules and regulations for using your free Web space that we've drawn up for your benefit as well as ours.
Please take a few minutes to read them through and make sure you understand them. They apply in addition to our standard Terms and Conditions for Internet service.
Your ISP Internet Web space lets you have your own Web site on the World Wide Web, entirely free of charge. You can enjoy your Web space with a unique personalised URL
(Uniform Resource Locator) in the form: http://www.prefix.ISP.net
where is a Web site name of your choice, (subject to availability). It is up to you to ensure that your choice of does not infringe or contravene any trademarks.
You can only reach your Web space by using the URL in the form www..ISP.net. You cannot reach it using an IP address.
You may use the Web space solely for personal purposes, subject to the terms and conditions of use outlined below. You can update or change your Web space as often as you like, and can take advantage of Technical Support for uploading, downloading or viewing pages.
The storage limit on your Web space is enforced by the system that accepts uploads to the World Wide Web. If a file upload exceeds your Web space quota, then it will not be accepted.
20. WEB SPACE CONDITIONS OF USE
You may use up to a maximum of 5 MB of Web space solely for personal
Only CGI programs and scripts provided by us can be used on your Web site.
Support is only provided for uploading, downloading and viewing pages. No support is provided for HTML authoring or page design.
You acknowledge that if for any reason you fail to access your E-mail account for a period of 30 days or longer, the ISP reserves the right to delete your Web space without notice to you. In this event, the ISP will have no liability to you for any loss of data.
The ISP will not keep back-ups of your pages
The ISP accepts no responsibility for any loss of data, information
in any form or
You are responsible for the content of your Web site and any material within it, including obtaining legal permission for any works quoted, and ensuring that the contents do not violate UK law.
You will be held responsible for any defamatory, confidential, secret or other proprietary material available via your Web site.
You must ensure that your index.htm or index.html (the first page to be viewed on your site) does not contain any material liable to offend. A clearly readable warning page must be displayed before any material of an adult nature is displayed.
The ISP will not be held responsible for any loss, however occasioned, as a result of the suspension, removal or unavailability of a Networks’ Web space or material stored within it.
If your account is suspended for any reason, then access to your Web
space and the information stored within it may also be suspended.
The ISP reserves the right to suspend any or all of the Web space service
The ISP reserves the right to instruct that sites which show excessive
You may not sell on or share use of the Web space or any material stored within it.
By registering for the Web space service, you will be deemed to have agreed to and accepted these conditions.
The ISP reserves the right to vary the Conditions of Use and acceptable use policy for the Web space service at their sole discretion at any time and without prior notice.
Any decision made by the ISP in relation to this service shall be final.
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